Returns & Refunds
Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help!
Key Points:
- 30-day return window from delivery date
- Items must be unused and in original packaging
- Original tags and labels must be attached
- Free returns for defective or incorrect items
How to Return an Item
1
Initiate Return
Log into your account, go to "My Orders", select the order, and click "Start Return".
2
Package Your Item
Pack the item securely in its original packaging with all accessories and documentation.
3
Ship It Back
Use the prepaid return label we'll email you. Drop it off at any designated shipping location.
4
Get Your Refund
Once we receive and inspect your return, we'll process your refund within 3-5 business days.
Refund Information
Refund Methods
- ✓ Original payment method
- ✓ Store credit (optional)
- ✓ Exchange available
Processing Time
- ✓ Inspection: 24-48 hours
- ✓ Refund: 3-5 business days
- ✓ Bank posting: 2-3 additional days